These Terms & Conditions govern your access to and use of the a99 platform. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to every provision set out below. Please read this document carefully before proceeding.
These Terms & Conditions ("Terms") apply to all users of the a99 platform, accessible at a99.cam and any associated subdomains or mobile-browser interfaces (collectively, the "Platform"). By registering an account, logging in, making a deposit, placing a wager, or otherwise using any feature of the Platform, you ("the User", "you", "your") unconditionally accept and agree to be bound by these Terms in full.
These Terms apply in conjunction with any additional rules, policies, or guidelines published on the Platform, including but not limited to the Privacy Policy, the Responsible Gaming Policy, and any promotional terms communicated to you in connection with a specific offer. In the event of any conflict between these Terms and a supplementary document, these Terms shall take precedence unless explicitly stated otherwise in writing by a99.
a99 reserves the right to modify, update, or replace these Terms at any time. Where the changes are material, a99 will make reasonable efforts to notify registered users. The updated Terms will be published on this page with a revised effective date. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the revised Terms.
To register and maintain an account with a99, you must satisfy all of the following eligibility requirements at all times:
a99 may at any time request documentation to verify your identity and age. Failure to provide satisfactory verification documents within a reasonable period will result in suspension or permanent closure of your account and forfeiture of any pending transactions. a99 takes its age-verification obligations seriously and will not release funds from an unverified account where a reasonable doubt about the account holder's age exists.
Each individual may hold only one registered account on the a99 Platform. The creation of multiple accounts by the same person — whether under different names, mobile numbers, or payment credentials — is strictly prohibited and will result in the immediate closure of all associated accounts and forfeiture of balances.
When registering, you are required to provide accurate, complete, and up-to-date information. This includes your real name, a valid mobile phone number, and any other details requested during the registration process. You must promptly update your account information if any details change. a99 accepts no liability for losses arising from inaccurate or outdated account information provided by the User.
You are solely responsible for maintaining the confidentiality of your a99 Login credentials, including your username and password. You must not share your login credentials with any other person. Any activity that occurs under your account is your responsibility, regardless of whether it was authorised by you. If you suspect unauthorised access to your account, you must notify a99 immediately at [email protected] and change your password without delay.
a99 reserves the right to decline any registration application, suspend or close any account, or refuse service to any individual at its sole discretion, without being obligated to provide a reason.
a99 supports deposits and withdrawals exclusively in Bangladeshi Taka (৳) via the following local payment methods: bKash, Nagad, Rocket, and Upay. These are the only accepted payment methods on the Platform at this time. a99 does not accept deposits via international wire transfer, credit card, cryptocurrency, or any other payment method not listed above.
The minimum deposit amount is ৳200. There is no maximum single deposit limit set by a99, although your mobile wallet provider may impose its own transaction limits, for which a99 bears no responsibility. Deposits are typically credited to your a99 account balance instantly upon confirmation from your payment provider. If a deposit is not reflected within 30 minutes of a confirmed transaction, you should contact a99 support at [email protected] with your transaction reference number.
Withdrawals are processed to the same payment method used for the most recent deposit, subject to successful identity verification. a99 reserves the right to request supporting documentation before releasing any withdrawal. Processing times are typically within 24 hours of approval during Bangladesh Standard Time (BST, UTC+6) business hours, though delays may occur during peak periods or where verification is pending. a99 does not charge a platform fee on standard withdrawals; however, your mobile wallet provider may apply its own transaction fees.
All funds held in your a99 account are denominated in Bangladeshi Taka (৳). a99 does not hold player funds in trust accounts; your balance represents a credit held on the Platform redeemable against future wagers or withdrawal requests. a99 takes reasonable operational measures to safeguard player balances, but does not offer deposit protection guarantees equivalent to those provided by regulated financial institutions.
From time to time, a99 may offer bonuses, free bets, cashback credits, or other promotional incentives to eligible users. All such promotions are subject to their own specific terms, which will be communicated at the time the promotion is offered. In all cases, the following general bonus rules apply:
a99 does not guarantee the ongoing availability of any particular bonus or promotion. The existence of a promotional offer on a given date does not imply its continuation on any subsequent date. Users who participate in promotions solely as a mechanism to extract funds, rather than for genuine recreational gaming, may have their account reviewed and promotional access removed.
All bets and wagers placed on the a99 Platform are final once confirmed. You are solely responsible for verifying the accuracy of any bet — including the event selected, the market chosen, the stake amount, and the odds accepted — before confirming. a99 will not reverse a correctly placed and confirmed bet on the basis of user error.
For cricket betting and other sports markets, the following general rules apply:
For casino and slots games, all outcomes are determined by certified random number generators (RNG). Game-specific rules, return-to-player (RTP) percentages, and volatility information are available within each game's information panel. a99 does not manipulate game outcomes and is not responsible for losses resulting from normal game variance.
Any winnings generated on the Platform are credited to your a99 account balance in Bangladeshi Taka (৳) and are available for withdrawal subject to the verification requirements described in Section 4.
The following activities are strictly prohibited on the a99 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant authorities where required by law:
a99 is committed to promoting a safe and responsible gaming environment for all users in Bangladesh. Gambling is intended to be a form of entertainment, and a99 strongly encourages all players to engage with the Platform within their personal financial means and time constraints.
The following responsible gaming tools are available to all registered a99 users and can be accessed through account settings:
If you believe your gambling behaviour is becoming harmful to yourself or others, we encourage you to use the tools above and to reach out to our support team at [email protected]. For further information, please also review our dedicated Responsible Gaming page. a99 takes problem gambling seriously and will not seek to re-engage any user who has applied a self-exclusion.
All content on the a99 Platform — including but not limited to the a99 brand name and logo, website design and layout, software and code, text, graphics, imagery, and game interfaces supplied under licence from third-party providers — is the property of a99 or its respective licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational purposes. You may not reproduce, distribute, modify, publish, transmit, or create derivative works from any content on the Platform without the prior written consent of a99 or the relevant rights holder. Any unauthorised use of a99's intellectual property may give rise to a claim for damages.
a99 collects and processes personal data provided by users during registration, verification, and ongoing use of the Platform. The collection, use, storage, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms by reference. By accepting these Terms, you also accept the Privacy Policy in full.
a99 does not sell your personal data to third parties for marketing purposes. Data is shared only where necessary for the legitimate operation of the Platform — for example, with payment processors such as bKash, Nagad, Rocket, and Upay for the purpose of processing your transactions — or where required by applicable law.
To the fullest extent permitted by applicable law, a99 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from:
The Platform is provided on an "as is" and "as available" basis. a99 makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. a99's total aggregate liability to any user in respect of any single claim shall in no event exceed the net deposits made by that user in the 30-day period immediately preceding the event giving rise to the claim.
a99 reserves the right to suspend or permanently close your account at any time, with or without prior notice, for any reason including but not limited to a breach of these Terms, suspected fraudulent activity, or failure to complete identity verification. Where an account is closed due to a breach by the User, a99 may at its discretion forfeit any balance remaining in the account.
You may request closure of your a99 account at any time by contacting [email protected]. Upon closure of your account for any reason other than a breach, any verified withdrawable balance will be returned to you via your registered payment method within a reasonable timeframe, subject to completion of any outstanding verification requirements.
a99 may amend these Terms at any time. Material changes will be announced via a notice on the Platform or by direct communication to your registered contact details where reasonably practicable. The updated Terms will take effect from the date stated in the revision notice. It is your responsibility to review these Terms periodically. Continued use of the Platform after the stated effective date constitutes your unconditional acceptance of the amended Terms.
These Terms are written and published in English. English is the authoritative language of this document. In the event of any ambiguity or dispute regarding the interpretation of these Terms, the English-language version shall prevail. All formal communications between a99 and the User in connection with account management, disputes, or compliance matters shall be conducted in English.
If you have any questions, concerns, or complaints regarding these Terms or the a99 Platform, please contact our support team using the details below. All support enquiries are handled in English and are responded to during Bangladesh Standard Time (BST, UTC+6) business hours.
a99 aims to acknowledge all support enquiries within 24 hours and to resolve substantive complaints within 5 business days wherever possible.
Key Commitments
Your account credentials, personal data, and financial transactions on a99 are protected by SSL encryption and strict data handling procedures as detailed in the Privacy Policy.
All game outcomes on a99 are produced by certified random number generators. RTP figures are disclosed. a99 does not manipulate results or operate with any unfair house advantage beyond standard game mathematics.
All transactions are processed in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, and Upay. No hidden currency conversion fees apply to standard platform transactions.
Deposit limits, session reminders, and self-exclusion tools are built into every a99 account. The platform enforces 18+ age verification and actively discourages problem gambling behaviour.
Each user may hold only one a99 account. This policy protects the integrity of the platform and ensures all players compete and play on a level, fair basis without advantage from multi-accounting.
The a99 support team handles enquiries at [email protected] with a target acknowledgement time of 24 hours and resolution within 5 business days for substantive complaints.
Now that you are familiar with the Terms & Conditions, head over to the Platform and explore Bangladesh's best cricket betting markets, live casino tables, and over a thousand certified slots — all in Taka, all through your browser.